Independent repair · Open 24/7

Beko washing machine repair in Nairobi and Kiambu

Mika 13kg top-load washing machine
Mika 13kg top-loader on a repair visit

Beko front-loaders with AquaTech and the ProSmart inverter motor are common in newer Nairobi homes. Drain, door and motor faults are the usual calls.

  • Open 24/7
  • Home & on-site visits
  • Price agreed before work

Beko faults

What goes wrong on Beko washing machines

The faults we see most on Beko models, and how we fix them.

Common beko washing machine faults, their likely causes and what we do
What you noticeLikely causeWhat we do
Not draining or stops mid-cycleA blocked pump filter or a failed drain pump.Filter cleared and the pump replaced if it no longer runs.
Door will not unlockA failed door lock, or water still in the drum.We drain the drum and replace the lock if needed.
Drum not turningA ProSmart motor or motor board fault.We test the motor and board and replace the failed one.

Our work

Beko washing machine jobs on video

6 clips from real visitsFilmed on the job. No sound.

0:14
Test wash after repair
0:16
Inlet valves checked
0:11
Outer tub inspected
0:17
Controls and drum checked
0:19
Wash programmes checked
0:34
Running test after repair

About Beko

Beko washing machines we see

Drain pumps, door locks, heating elements and carbon brushes.

Beko is a Turkish brand with a wide range of fridges, washing machines, cookers and ovens in Kenyan shops.

All washing machine faults and servicing

Beko washing machine servicing

  • Clean the door seal and detergent drawer
  • Check the belt, brushes and drum bearings
  • Level the machine and check it is stable

How often: Every 6 months, or every 3 months if you wash daily or use borehole water.

How it works

A clear price before any work starts.

  1. Samsung front-load washing machine with the top panel removed1

    Tell us what is wrong

    Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.

  2. Technician checking the wiring terminals behind an oven2

    We confirm the visit fee

    Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.

  3. Washing machine motor control board under test with a meter3

    We find the fault and quote

    The technician tests the appliance at your home and tells you exactly what the repair costs.

  4. Technician holding a washing machine drain pump4

    You decide

    Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.

Booking

Book your Beko washing machine repair

Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.

  • Any hour. We take bookings 24/7, weekends and holidays included.
  • Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
  • Your decision. Nothing is repaired until you approve the price.

Prefer to talk? Call us on 0703 543 656.

Opens WhatsApp with your details filled in. Press send there.

Questions

Beko washing machine repair questions

Not answered here? Ask us on WhatsApp or call. A person replies, any hour. WhatsAppCall
Why is my Beko washer flashing all the lights?

All lights flashing usually means an error the machine cannot show as a code. We read it in the service mode and test the part it points to.

My Beko washing machine stops with water inside. Can you fix it?

Yes. It is usually a blocked filter or a failed drain pump. Switch it off and leave the door closed until we arrive.

Are you an official Beko service centre?

No. We are an independent repair company. We repair Beko washing machines out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.

Appliance Services is an independent repair company and is not affiliated with or authorised by Beko. Beko is a trademark of its owner.