Repair & servicing · Open 24/7
Water dispenser repair in Nairobi and Kiambu
Top-load and bottom-load water dispensers repaired and cleaned at homes, offices, schools and shops. Cooling, heating, leaks, taps and full sanitising.
- Open 24/7
- Home & on-site visits
- Price agreed before work
Faults we fix
Common water dispenser problems
What you notice, what usually causes it, and what we do about it.
| What you notice | Likely cause | What we do |
|---|---|---|
| Cold water not cold | A failed compressor relay, thermostat or fan, or dust on the condenser at the back. | We clean the condenser and test the thermostat, relay and compressor. |
| Hot water not hot | A failed heating element, thermostat or thermal cut-out. | Element and thermostats tested and the failed part replaced. |
| Leaking onto the floor | A cracked bottle seat, loose tank seal or worn tap. | Seals and taps replaced and the reservoir checked for cracks. |
| Tap dripping or stuck | A worn tap seal or a broken push lever. | New tap or tap seal fitted. |
| Loud humming or rattling | A compressor on its way out, loose mountings or a worn fan. | We trace the noise and fix the mounting, fan or compressor. |
| Water tastes or smells bad | Algae or scale in the reservoir and lines. | Full drain, clean and sanitise of the tanks and taps. |
| Bottom-load pump not drawing water | A failed pump, blocked probe or air in the line. | Pump and probe tested and the line primed. |
Servicing
Water dispenser maintenance
Dispensers in offices and schools get heavy use. A regular clean keeps the water fresh, and a quick check catches cooling faults early.
- Drain and sanitise the cold and hot tanks
- Clean and check the taps and seals
- Clean the bottle seat and probe
- Vacuum the condenser at the back
- Test cooling and heating
- Check the power cable and switches
How often: Every 3 months for sanitising, or monthly in busy offices and schools.
Before you call: quick checks
Check both switches at the back are on: one for cold, one for hot.
Give it room. A dispenser pushed against the wall cannot cool properly.
Wait an hour after a new bottle before expecting cold water.
If it leaks, take the bottle off and switch it off at the socket.
Our work
Water dispenser jobs from our visits
3 clips from real visitsFilmed on the job. No sound.
3 photos from the same jobsTap a photo to see it larger.
Brands
Water dispenser brands we repair
Independent repairs for these water dispensers brands, and most others.
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your water dispenser repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Water dispenser repair questions
Do you clean water dispensers?
Yes. We drain, clean and sanitise the tanks, taps and bottle seat. We recommend it every 3 months.
Why is my dispenser not cooling?
Most often the cold switch at the back is off, the condenser is dusty, or the thermostat or compressor relay has failed. We test each one.
Do you service dispensers for offices and schools?
Yes. We can do every unit in one visit and set up a regular cleaning schedule.
Do you repair bottom-load dispensers?
Yes, including the pump and probe that draw water up from the bottle.
