Independent repair · Open 24/7

Bosch washing machine repair in Nairobi and Kiambu

Socks and debris pulled out from inside a washing machine
Debris pulled out from inside a washer

Bosch Serie 2 to Serie 8 front-loaders are in many Nairobi homes. Bosch shows clear error codes, and most repairs are drain pumps, door locks, heaters and carbon brushes.

  • Open 24/7
  • Home & on-site visits
  • Price agreed before work

Bosch faults

What goes wrong on Bosch washing machines

The faults we see most on Bosch models, and how we fix them.

Common bosch washing machine faults, their likely causes and what we do
What you noticeLikely causeWhat we do
E18 or F18 on the displayWater is not draining: a blocked pump filter or a failed drain pump.Filter cleaned and the pump replaced if needed.
E17 or F17 on the displayWater is not filling: a closed tap, a blocked inlet filter or a failed valve.We test the valve and clean the inlet filter.
Drum turns slowly or sparks smellWorn motor carbon brushes.New carbon brushes fitted and the motor tested.

Our work

Bosch washing machine jobs on video

1 clip from real visitsFilmed on the job. No sound.

0:24
Bosch front-loader running after repair

About Bosch

Bosch washing machines we see

The codes help: E17 usually means a water supply problem, E18 a drain problem, and E23 water in the base tray, which sets off the anti-leak system.

Bosch is a German brand known for washing machines, fridges and built-in ovens. They are built to last and usually worth repairing.

All washing machine faults and servicing

Bosch washing machine servicing

  • Clean the door seal and detergent drawer
  • Check the belt, brushes and drum bearings
  • Level the machine and check it is stable

How often: Every 6 months, or every 3 months if you wash daily or use borehole water.

How it works

A clear price before any work starts.

  1. Samsung front-load washing machine with the top panel removed1

    Tell us what is wrong

    Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.

  2. Technician checking the wiring terminals behind an oven2

    We confirm the visit fee

    Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.

  3. Washing machine motor control board under test with a meter3

    We find the fault and quote

    The technician tests the appliance at your home and tells you exactly what the repair costs.

  4. Technician holding a washing machine drain pump4

    You decide

    Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.

Booking

Book your Bosch washing machine repair

Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.

  • Any hour. We take bookings 24/7, weekends and holidays included.
  • Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
  • Your decision. Nothing is repaired until you approve the price.

Prefer to talk? Call us on 0703 543 656.

Opens WhatsApp with your details filled in. Press send there.

Questions

Bosch washing machine repair questions

Not answered here? Ask us on WhatsApp or call. A person replies, any hour. WhatsAppCall
Is my Bosch washer worth repairing?

Usually, yes. Bosch machines are built to last, and a pump, door lock or brushes cost far less than a new machine. We quote before any work.

My Bosch washing machine shows E18. What does it mean?

It usually points to a drain problem: a blocked filter or hose, or a failed drain pump. We clear or replace whatever is causing it.

Are you an official Bosch service centre?

No. We are an independent repair company. We repair Bosch washing machines out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.

Appliance Services is an independent repair company and is not affiliated with or authorised by Bosch. Bosch is a trademark of its owner.