Independent repair · Open 24/7
Beko fridge repair in Nairobi and Kiambu

Beko NeoFrost fridges use two separate cooling systems, one for the fridge and one for the freezer. When one half warms up, the fault is usually in that half only.
- Open 24/7
- Home & on-site visits
- Price agreed before work
Beko faults
What goes wrong on Beko fridges
The faults we see most on Beko models, and how we fix them.
| What you notice | Likely cause | What we do |
|---|---|---|
| Fridge side warm, freezer fine | A failed fan, sensor or defrost part on the fridge side of a NeoFrost model. | We test the fridge-side fan, sensor and defrost and replace the failed one. |
| Freezer side frosting up | The freezer defrost heater or its sensor has failed. | Defrost, test and replace the heater or sensor. |
| Fridge running all the time | Dirty condenser coils, a faulty door seal or a sensor out of range. | Coils cleaned, seal checked and sensors tested. |
About Beko
Beko fridges we see
No-frost Beko fridges: defrost heaters, sensors and fans. On static models, thermostats and gas.
Beko is a Turkish brand with a wide range of fridges, washing machines, cookers and ovens in Kenyan shops.
Beko fridge servicing
- Clear and flush the defrost drain
- Check the thermostat and temperature settings
- Test the start relay and fan motors
How often: Once a year at home. Every 3 to 6 months for shops, restaurants and display fridges.
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your Beko fridge repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Beko fridge repair questions
What is a Beko NeoFrost fridge?
It has two evaporators, one for the fridge and one for the freezer, so food dries out less. It also means a fault often affects only one side, which helps us find it quickly.
Are you an official Beko service centre?
No. We are an independent repair company. We repair Beko fridges out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.
Appliance Services is an independent repair company and is not affiliated with or authorised by Beko. Beko is a trademark of its owner.
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