Repair & servicing · Open 24/7
Air conditioner repair & servicing in Nairobi and Kiambu
Split, window, cassette and inverter air conditioners, repaired and serviced at homes, offices, shops and clinics. Cooling faults, gas, leaks, fans and boards.
- Open 24/7
- Home & on-site visits
- Price agreed before work
Faults we fix
Common air conditioner problems
What you notice, what usually causes it, and what we do about it.
| What you notice | Likely cause | What we do |
|---|---|---|
| Running but not cooling | Dirty filters or coils, low gas from a leak, or a failed capacitor on the outdoor unit. | We clean the filters and coils, test the capacitor, and find and seal any leak before refilling. |
| Water dripping from the indoor unit | A blocked condensate drain line or a cracked drain tray. | We clear and flush the drain line and check the unit is level. |
| Outdoor unit not starting | A failed start capacitor, a contactor fault, or a tripped breaker. | Capacitor and contactor tests, with the faulty part replaced. |
| Ice on the pipes or indoor coil | Low gas, a blocked filter, or a fan that has stopped. | We defrost safely, then fix the airflow or gas fault that caused it. |
| Loud rattling or buzzing | Loose panels, a worn fan motor, or a failing compressor. | We trace the noise, tighten or replace the part, and check the mountings. |
| Error code on the display or remote | A sensor, board or communication fault between the indoor and outdoor units. | We read the code for your brand and test the part it points to. |
| Bad smell when it runs | Mould and dust in the filters, coil or drain tray. | A full clean of the filters, coil, fan wheel and drain tray. |
Servicing
Air conditioner maintenance
Nairobi dust clogs AC filters and coils quickly. Regular servicing keeps the room cool, cuts power use and stops most breakdowns.
- Clean or wash the filters
- Clean the indoor coil and fan wheel
- Clear and flush the drain line
- Clean the outdoor condenser coil
- Check gas pressure and look for leaks
- Test capacitors, fans and the thermostat
How often: Every 3 to 6 months, and every 3 months in offices, shops and server rooms.
Before you call: quick checks
Check the remote is on Cool mode and set below the room temperature.
Clean the filters behind the front panel. Blocked filters are the top cause of weak cooling.
Make sure the outdoor unit is not blocked by boxes, plants or covers.
If water is dripping inside, switch it off to protect the wall and floor.
Brands
Air conditioner brands we repair
We service Samsung, LG, Hisense, Midea, Haier, Daikin, Gree, Carrier and most other split and window units.
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your air conditioner repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Air conditioner repair questions
Do you refill AC gas?
Yes, after we find and seal the leak. AC gas does not get used up, so a unit that needs gas has a leak somewhere.
Do you install air conditioners?
We focus on repair and servicing. Ask us about moving or reinstalling an existing unit.
Can you service all the units in our office?
Yes. We service several units in one visit and can come before or after working hours.
Do you repair inverter air conditioners?
Yes. We test the inverter board, sensors and compressor separately before replacing anything.
