Independent repair · Open 24/7
LG appliance repair in Nairobi and Kiambu

LG fridges and washing machines use inverter compressors and direct-drive motors. They are reliable, and when they do fail the display usually tells us a lot.
- Open 24/7
- Home & on-site visits
- Price agreed before work
What we repair
LG appliances we fix
Fridges
Common codes: Er FF points to the freezer fan, Er IF to the ice maker fan, Er dH to the defrost heater and Er rS to the fridge sensor. Inverter compressor and board faults are tested separately.
Calls we get
- Er FF or Er IF on the display
- Er dH on the display
- Not cooling, compressor clicking
Washing machines
IE means a water inlet problem, OE a drain problem, UE an unbalanced load, dE the door, and LE a locked motor, often a worn rotor or sensor on direct-drive models.
Calls we get
- OE on the display
- IE on the display
- LE, drum will not turn
Ovens
LG built-in and freestanding ovens: elements, fans, thermostats and door seals.
Calls we get
- Oven slow to heat or not reaching temperature
- Convection fan noisy or not turning
- Error on the display and the oven stops
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your LG repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
LG repair questions
My LG fridge shows Er FF. What does it mean?
It points to the freezer fan. Often the fan is blocked by ice from a defrost fault, so we check the defrost system as well as the fan before replacing anything.
Are you an official LG service centre?
No. We are an independent repair company. We repair LG appliances out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.
How much does a LG repair cost?
You pay a diagnosis fee plus transport, depending on your location, and we confirm both before we come. Then we price the repair, and nothing is done until you approve it.
Appliance Services is an independent repair company and is not affiliated with or authorised by LG. LG is a trademark of its owner.