Repair & servicing · Open 24/7

Cold room repair & maintenance in Nairobi and Kiambu

Stainless commercial upright freezer with the door open — Commercial freezer

Walk-in chillers and freezers for butcheries, hotels, restaurants, supermarkets, farms and clinics. When a cold room fails, stock is at risk, so we come out any hour.

Book a cold room repair WhatsApp Call 0703 543 656

Open 24/7
Home & on-site visits
Price agreed before work

Faults we fix

Common cold room problems

What you notice, what usually causes it, and what we do about it.

Common cold room faults, their likely causes and what we do
What you notice	Likely cause	What we do
Not holding temperature	A gas leak, dirty condenser, failing compressor, or a door left open too long.	We check gas pressure, clean the condenser and test the compressor before deciding on a repair.
Ice building up on the evaporator	A failed defrost heater, timer or controller, or a blocked drain.	We clear the ice safely and repair the defrost system so it does not come back.
Compressor keeps tripping	Low voltage, a shorted compressor, or a failed contactor or overload.	Voltage, insulation and contactor tests, with advice on voltage protection.
Door not sealing or freezing shut	Torn door gaskets, a failed door heater, or worn hinges.	New gaskets fitted, heaters tested and the door adjusted to close firmly.
Water on the floor	A blocked or frozen drain line, or a cracked drain pan.	Drain line cleared, heated where needed, and the pan checked.
Controller showing an alarm	A sensor fault, high temperature, or a controller setting.	We read the alarm, test the sensors and set the controller correctly.

Servicing

Cold room maintenance

A cold room protects stock worth far more than a service visit. Regular maintenance keeps temperatures steady and catches failing parts before the stock is lost.

Clean the condenser and evaporator coils
Check gas pressure and test for leaks
Test compressor, fans and contactors
Check door gaskets, hinges and heaters
Clear the drain lines
Check the controller, sensors and alarms

How often: Every 1 to 3 months, depending on how busy the cold room is.

Before you call: quick checks

Check the controller display for an alarm and note the temperature it shows.
Make sure the door closes fully and nothing blocks it.
Do not stack stock against the evaporator fans; air needs to move.
If the temperature is rising, keep the door shut and call us straight away.

Scheduled maintenance for businesses

Butcheries, hotels, restaurants, supermarkets, farms and clinics. We plan regular visits so your cold room keeps working, and leave a written list of what was checked.

Plan a service visit

Brands

Cold room brands we repair

We work on all common cold room systems, including the compressors, evaporators and controllers used by most installers.

How it works

A clear price before any work starts.

1
Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2
We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3
We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4
You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.

Booking

Book your cold room repair

Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.

Any hour. We take bookings 24/7, weekends and holidays included.
Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
Your decision. Nothing is repaired until you approve the price.

Prefer to talk? Call us on 0703 543 656.