Repair & servicing · Open 24/7

Oven repair & servicing in Nairobi and Kiambu

Technician tracing oven wiring under the insulation foil
Tracing a wiring fault under the oven insulation

Built-in and freestanding ovens, electric and gas, including the oven on your cooker. Elements, thermostats, fans, doors and timers.

  • Open 24/7
  • Home & on-site visits
  • Price agreed before work

Faults we fix

Common oven problems

What you notice, what usually causes it, and what we do about it.

Common oven faults, their likely causes and what we do
What you noticeLikely causeWhat we do
Oven not heatingA failed heating element, thermostat or selector switch.Element, thermostat and switch tests, then we replace the part that failed.
Bakes unevenly or burns foodA fan motor fault, one element out, or a thermostat reading wrong.Fan, element and temperature checks, with the cause fixed.
Gas oven will not stay litA worn oven thermocouple or safety valve.Thermocouple replaced and the safety valve tested.
Fan noisy or not turningWorn fan motor bearings.New fan motor fitted.
Door will not close, or the glass is brokenWorn hinges, a perished seal or cracked inner glass.Hinges, seal or glass replaced.
Trips the power when switched onAn element shorting to earth, or damaged wiring.Insulation testing and the faulty element or wire replaced.
Clock or display not workingA faulty timer module. Some ovens will not heat at all until the clock is set.Timer tested and replaced if it has failed.

Servicing

Oven maintenance

Ovens fail slowly: a seal that leaks heat, a fan that starts to whine, a thermostat that drifts. A service keeps baking predictable.

  • Check the door seal and hinges
  • Test elements and thermostat accuracy
  • Check the fan motor and blade
  • Test the thermocouple on gas ovens
  • Check wiring and the terminal block
  • Advise on cleaning that will not damage seals

How often: Once a year, or every few months in a restaurant or bakery.

Before you call: quick checks

  1. After a power cut, set the clock. Many built-in ovens will not heat until you do.

  2. Check the oven is not on a timer or child-lock setting.

  3. Make sure the selector is on a heating mode, not just the light or defrost.

  4. If it trips the power, leave it off until we have tested it.

Our work

Oven jobs from our visits

1 clip from real visitsFilmed on the job. No sound.

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Oven and controls check

9 photos from the same jobsTap a photo to see it larger.

Elba oven door and handle
Elba oven in for repair
Oven grill heating element removed for replacement
Grill element removed from an oven
Built-in oven with the door open
Built-in oven after a repair
Technician checking the wiring terminals behind an oven
Checking the wiring terminals behind an oven on a home visit
Technician holding a thermal fuse inside an oven with the wiring exposed
Thermal fuse checked inside an oven
Oven wiring harness and thermal fuse behind the back panel
Oven wiring traced behind the insulation
Technician using a screwdriver on an oven door-lock mechanism
Oven door-lock mechanism
Technician kneeling at a built-in oven and fixing the door
Fixing a built-in oven door
Built-in oven with the door open during a repair visit
Built-in oven open during a visit

How it works

A clear price before any work starts.

  1. Samsung front-load washing machine with the top panel removed1

    Tell us what is wrong

    Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.

  2. Technician checking the wiring terminals behind an oven2

    We confirm the visit fee

    Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.

  3. Washing machine motor control board under test with a meter3

    We find the fault and quote

    The technician tests the appliance at your home and tells you exactly what the repair costs.

  4. Technician holding a washing machine drain pump4

    You decide

    Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.

Booking

Book your oven repair

Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.

  • Any hour. We take bookings 24/7, weekends and holidays included.
  • Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
  • Your decision. Nothing is repaired until you approve the price.

Prefer to talk? Call us on 0703 543 656.

Opens WhatsApp with your details filled in. Press send there.

Questions

Oven repair questions

Not answered here? Ask us on WhatsApp or call. A person replies, any hour. WhatsAppCall
Do you repair built-in ovens?

Yes. We remove the oven from the cabinet when needed, repair it and refit it.

My oven is too hot or not hot enough. Can you fix that?

Yes. We measure the real temperature against the dial and replace the thermostat or sensor if it has drifted.

Can you replace broken oven door glass?

Usually, yes. We confirm the right glass for your model and fit it.

Do you work on gas ovens?

Yes. Gas ovens use a thermocouple and safety valve like a cooker hob, and we test both.