Repair & servicing · Open 24/7
Fridge repair & servicing in Nairobi and Kiambu
Single and double-door fridges, side-by-sides, inverter models and chest freezers. We find the fault at your home and give you the price before any work starts.
- Open 24/7
- Home & on-site visits
- Price agreed before work
Faults we fix
Common fridge problems
What you notice, what usually causes it, and what we do about it.
| What you notice | Likely cause | What we do |
|---|---|---|
| Not cooling, but the light works | A gas leak, a failed start relay or a weak compressor. | We test the compressor and system pressure first, and seal any leak before refilling. |
| Freezer cold, fridge section warm | A blocked air duct or a failed defrost heater on no-frost models. | We clear the ice, then test the heater, sensor and timer and replace the part that failed. |
| Ice building up at the back | A defrost fault, or a door seal letting warm air in. | Defrost system and door seal checks, with the faulty part replaced. |
| Water inside or on the floor | A blocked defrost drain or a cracked drip tray. | We clear and flush the drain line, and replace the tray if it is cracked. |
| Buzzing, clicking or rattling | A fan blade hitting ice, a worn fan motor, or a compressor struggling to start. | We trace the noise and fix the cause, not just the sound. |
| Trips the power or will not switch on | A shorted compressor, damaged wiring, or a control board hit by a power surge. | Insulation and board tests, and advice on a voltage guard. |
| Fridge runs but food is warm | Door seal leaking, thermostat set too high, or condenser coils blocked with dust. | We check the seal, reset the thermostat and clean the coils, then test the temperature. |
| Freezer soft or not freezing | Low gas, a failing compressor, or a door left open against the seal. | Gas pressure and compressor tests before any refill, so we only fill what is actually lost. |
| Light on inside is off | A blown bulb, a faulty door switch, or a loose lamp holder. | Switch and holder tested; bulb or switch replaced. |
| Shelves or drawers blocked by ice | Frost on the fins from a defrost fault, or a meltwater tray that is not draining. | Full defrost cycle checked, drain cleared, and the frost removed safely. |
| Freezer punctured while defrosting | A knife or sharp tool pierced the evaporator while chipping ice, and the gas escaped. | We seal the hole, pull a vacuum to clear moisture, then recharge with the right gas, R600a or R134a. |
| Door will not close properly | A torn gasket, a sagging hinge, or the fridge standing off level. | New door seal fitted, hinges adjusted and the fridge levelled. |
Servicing
Fridge maintenance
A fridge runs day and night. A service keeps it cooling properly and stops the compressor working harder than it needs to.
- Clean the condenser coils and compressor area
- Check door seals for gaps and tears
- Clear and flush the defrost drain
- Check the thermostat and temperature settings
- Test the start relay and fan motors
- Check the cable, plug and voltage guard
How often: Once a year at home. Every 3 to 6 months for shops, restaurants and display fridges.
Before you call: quick checks
Try the socket with another appliance to rule out the power.
Leave at least 5 cm of space behind and above the fridge for air.
If it was just moved, keep it upright and switched off for 4 hours before judging it.
Keep the door shut while you wait. Food stays cold longer.
Clean the dust from the back or underneath every few months. It is the easiest way to keep the compressor working well.
Our work
Fridge jobs from our visits
Brands
Fridge brands we repair
Independent repairs for these fridges brands, and most others.
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your fridge repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Fridge repair questions
Do you refill fridge gas?
Yes, but only after we have found and sealed the leak. Refilling a leaking fridge means paying again within weeks. We use the gas your fridge was built for, such as R600a or R134a.
Can you repair inverter fridges?
Yes. An inverter compressor is driven by a control board, so we test the board and the compressor separately before replacing anything.
Do you repair chest freezers and display fridges?
Yes, for homes, shops, butcheries and restaurants across Nairobi and Kiambu.
How do I know if my fridge needs gas?
Gas is not used up on its own. A fridge that is low on gas has a leak, so we find and seal it first. A refill without a leak fix is a waste of money.
How long does a fridge repair take?
Most faults are fixed in one visit: a relay, thermostat, fan or seal takes one to two hours. Compressors and boards can need a part ordered, and we tell you before we do that.
Should I switch the fridge off when it is being repaired?
Yes, unplug it while we work on it, unless the technician needs it running to test the fault. Keep the door shut so the food stays cold.
Which types of fridge do you repair?
Single-door and double-door fridges, side-by-side and French-door models, inverter fridges, chest and upright freezers, wine coolers, and display fridges for shops and restaurants.
Is it worth repairing an old fridge?
Usually. A relay, thermostat, seal or fan costs far less than a new fridge. If the compressor fails on an older fridge, we will tell you honestly whether replacing it makes more sense.
