Independent repair · Open 24/7
LG washing machine repair in Nairobi and Kiambu
LG Direct Drive and AI DD washers have no belt, so the motor sits right on the drum. The display codes are clear, and we use them to bring the right part.
- Open 24/7
- Home & on-site visits
- Price agreed before work
LG faults
What goes wrong on LG washing machines
The faults we see most on LG models, and how we fix them.
| What you notice | Likely cause | What we do |
|---|---|---|
| OE on the display | Water is not draining: a blocked pump filter, a kinked hose or a failed drain pump. | Filter and hose cleared, pump tested and replaced if needed. |
| IE on the display | Water is not filling in time: a closed tap, low pressure or a failed inlet valve. | We test the valve and the pressure and clean the inlet filters. |
| LE, drum will not turn | The Direct Drive motor is locked, or its rotor, stator or hall sensor has failed. | We test the motor parts and replace the failed one. |
Our work
LG washing machine jobs on video
4 clips from real visitsFilmed on the job. No sound.
About LG
LG washing machines we see
IE means a water inlet problem, OE a drain problem, UE an unbalanced load, dE the door, and LE a locked motor, often a worn rotor or sensor on direct-drive models.
LG fridges and washing machines use inverter compressors and direct-drive motors. They are reliable, and when they do fail the display usually tells us a lot.
LG washing machine servicing
- Check the belt, brushes and drum bearings
- Level the machine and check it is stable
- Clean the drain pump filter
How often: Every 6 months, or every 3 months if you wash daily or use borehole water.
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your LG washing machine repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
LG washing machine repair questions
My LG washer is loud on spin. What is wrong?
On Direct Drive models a loud rumble on spin usually means worn drum bearings. A knock can mean a loose rotor bolt. We check both and tell you which it is.
Are you an official LG service centre?
No. We are an independent repair company. We repair LG washing machines out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.
Appliance Services is an independent repair company and is not affiliated with or authorised by LG. LG is a trademark of its owner.
